Customer Testimonials
Josh in the sales department was the best, went out of his way to do his best to get us in a vehicle! I recommend him only!
Thanks to Ron at Fall River location! Extraordinary Service as aways from him, the team at this location go above and beyond! Thank you for the service! Loving my new ride as always! Thanks Ron!
Matt and Aaron went out of their way to help me!!!
Assisted by Wendell. Very friendly and knowledgeable. Brought vehicle in with a seized engine covered by warranty. Corporate approved repair within 3 days and was set up with a loaner next day. Engine was backordered, total time of repair was 2wks. Pleased with response and timeliness.
We had a great experience at Empire Hyundai leasing a Hyundai Tucson for our daughter. Everyone we worked with was friendly, professional, and very helpful throughout the whole process. They made everything easy and straightforward, and we never felt pressured or rushed. Most importantly, our daughter loves her new Tucson, and we feel great knowing she has a vehicle she’s happy with. Overall, it was a really positive car-buying experience, and we would definitely recommend Empire Hyundai to anyone looking for a new vehicle. Thank you to the entire team!
I worked with Tony Reis and Connor Lapointe. My experience could not have been better. They were trust worthy, listened to me, met all my needs and expectations. Phenomenal car buying experience.
Tony Reis Thank you for the great experience
Tony Reid was very helpful thank you
Tony Reis is phenomenal! Highly recommend! Will only deal with him!
Tony Reis was very helpfull highly recommend going through him
Tony was very nice and great to work with!
Thank you Tony Reis fir the great deal you gave me
Thank you Tony Reis you are the man
Tony Reis was nice to work with
Tony Teis was vey nice to us thank you
Tony Reis is awesome
Tony Reis is amazing
Tay was absolutely incredible. High energy, worked fast, extremely relatable, and very respectful. He got me the best deal possible on what was my top choice in a car. I would recommend him to anyone in the market looking for a car right now. He’s the man to see.
Tay was great! Straight to the point, no games, highly recommend.
Tony Reis did an amazing job ,I came into just look but because he took his time and was very honest with a great personality and very genuine,I decided to buy because he was nice and gave me a good deal
I just bought a new Hyundai from Tony Reis at Empire had I great experience! My second car from this dealership! I highly recommend them!
Tony was excellent and made my experience great and got me into a car very quickly
Tony was very helpful
Today I went to see some new cars at Fall River Hyundai because my last vehicle was a total loss because someone hit me so I end up getting a new car at the Fall River Hyundai I met Devian Hernandez he was wonderful he helped me out with everything and he helped me get a brand new car and lower my payment I been with Hyundai for years and I love all of them they’re all wonderful people they work with you he did with me and I saved money so if you’re interested in getting a ... Read More Google - Aug 12, 2026
Unbelievable service from Sales specialist Sodiq Bello as well as Finance Director Joe Carvailho. They absolutely went above and beyond to get me in a car. Highly recommend Empire for your next vehicle
Antonio Reis has been fantastic to work with. He immediately made us feel welcome, gave us a great deal without hassle, and even introduced us to our new favorite sandwich in the process. 10/10 experience!
Thank you Tony Reis for your great assistance
Thank you Tony Reis you are awesome
Tony was great
Tony Reis was very helpful thank you
Toni Reis made the whole process of buying the car very easy. Definitely recommend anyone looking for a great salesman and car!
Like many people, I will drive a car into the ground before going shopping because I hate the car-buying process very much. That said I was very stressed out when I pulled in to Empire in Swansea, but when Alex came out to talk to my wife and I he immediately calmed me down by explaining the best options for our price range and before too long got us into a car and plan that worked for us. Alex was friendly, knowledgeable, willing to answer any questions, and very helpful every step of the way. Brendan, the finance manager was ... Read More Google - Aug 2, 2026
Tony Reis was a pleasure to work with
Tony Reis was a pleasure.
Michelle and the entire team at Empire were an absolute pleasure to work with. Very knowledgeable, personable and customer-oriented. Purchasing our new Tucson was a seamless process!!! We highly recommend this dealership, if your in the market for a new or used vehicle. Thanks, Ruby & Anthony D. from Rhode Island......
I bought a New Elantra from here and I will definitely be buying all my future cars and my kids cars here as well. The staff were very kind and helpful as well as patient while respecting my time made the whole process under 2 hours. Very special shout out to my salesperson kermy he made this whole process very easy to understand and we had some fun with it too my car came out full tank of gas and squeaky clean highly recommend these guys they are true professionals in their field !!
Sales dept I would give 0 stars. Finance dept I’d give 5 stars and my vehicle I would give 5 stars. So overall I guess I’d give a 3
Manny was anwesome and very helpful! Service was great. Highly recommend Empire Hyundai,
Manny was very helpful and kept everything lighthearted. He took the time to negotiate, and with him we got to a deal we were comfortable with. Thanks Manny!!
Empire was very helpful and worked with me to get a great deal on a new Elantra.
Check out manny! Great customer service
I dealt with Sam and Ben Honestly, never had so much fun taking cars for test drives with their patience and knowledge to every vehicle that I test drove. I ended up with a great deal and a car that I absolutely love with the support of the team sam made it so much fun quick she got the job done! I just wanted to think everyone there as a team as well. My car looks great. I’m super happy. I will definitely see you and visit you again when I’m ready for a trade-in.!!!
Highly recommend. 1st) Best price around by far. 2nd) No hassle. I was getting tired of the old-school sales tactics and it took the fun out of shopping for a new car. There was none of this. Not even the "Want the ceramic coating" type pressure! 3rd) Michelle was responsive, did what she said she would do, and followed up on how I liked the car. I witnessed her multi-tasking and being very effective and attentive. Great Salesperson! 4th) love the electronic paper work. I drove over 1.5 hrs to go here and would easily do it again!
Tay is a true salesman. No high pressure sales tactics, just professionalism and a desire to help.
I had a great experience working with Tony Reis at Empire Hyundai. He was friendly, honest, and made the entire car-buying process easy and stress-free. Tony took the time to answer all of my questions, never made me feel pressured, and genuinely cared about helping me find the right vehicle. His professionalism and great customer service really stood out. I highly recommend asking for Tony if you're looking for a great car-buying experience!
Had a great experience with Tony Reis at Empire Hyundai! He was knowledgeable, professional, and made the process quick and stress-free. Thanks again for all your help!
Tony reis is awesome..thank you so much
Sydeek great sales person. Wonderful experience ty so much and to also Brandon finance manager
(Translated by Google) Absolutely happy with Tony Reis, thank you. (Original) Absolutely happy with Tony Reis obrigado
Tony Reis was a pleasure to deal with
Tony is amazing ..go see him for your next car
Tony is grreat
Thank you Tony you are awesome
Tony is very professional and honest
I brought my vehicle in for an issue with the OTA update, and my experience with the service department was excellent. Jeffrey White, the Service Manager, was professional, attentive, and kept me updated every day while they worked on the problem. His communication and customer care really stood out. I highly recommend Empire Hyundai for your service needs. They consistently take great care of their customers.
I brought my vehicle in for an issue with the OTA update, and my experience with the service department was excellent. Jeffrey White, the Service Manager, was professional, attentive, and kept me updated every day while they worked on the problem. His communication and customer care really stood out. I highly recommend Empire Hyundai for your service needs. They consistently take great care of their customers.
TONY WAS AWESOME MADE US VERY HAPPY AND THIS WAS OUR 4TH VEHICLE WE BOUGHT FROM HIM
Tony Reis sold our family a nice Tucson He’s amazing,we bought 4 previous vehicles at Route 44 but we found a great salesman who treated us amazingly
Tony Reis was a real pro and honest person thank you so much
Tony Reis treated us with Respect and professionalism
Michelle was amazing, informative and very helpful.
I bought my Kia from him Tony Reis and I’m very satisfied
Tay was knowledgeable and a joy to work with.
Michelle was pleasant and very knowledgeable - will absolutely be returning to do more business in the future.
Professionals know how to do their job well. They treated me with respect, and the best part of all is that I was approved the same day and was able to get my own car. I recommend them 100%. Thanks to Tay
I honestly thought it wasn’t going to work! “Tay” went above and beyond Thanks for supporting me on getting my 1st truck! Real life game changer
I had a great experience purchasing my first car at this dealership. I appreciate Ronnie Webb for helping me out on getting my first car, there were a few bumps on trying to purchase my car mainly because of my insurance and not the dealership fault but everything in the end went smoothly and that is because Ronnie was right there to help us with our needs and was able to give us a good deal on the car which I am grateful for. Definitely recommend coming to this dealership and speaking to Ronnie if you are looking to purchase ... Read More Google - Jun 19, 2026
Tay not only was the first person to greet me when I was standing and waiting to talk to someone but he helped me through the entire process of purchasing my new car. He communicated well and answered any and all questions I had. If he didnt know he made sure to get me my answer. I highly recommend using Tay to help you purchase your new car with Hyundai in Fall River.
Excellent job, Tay very good sales person easy to work with
Michelle is the best! So kind.
We recently purchased a **2026 Hyundai Elantra** from Empire Hyundai, and it was one of the best car-buying experiences we've ever had — thanks to Ronnie Webb.
From the moment we arrived, Ronnie made us feel welcome and valued. Buying a vehicle can be stressful, but he made the entire process smooth, comfortable, and enjoyable. He was professional, patient, knowledgeable, and took the time to answer all of our questions without ever making us feel rushed or pressured.
What impressed us most was his commitment to making sure we found the right vehicle for our needs. He explained our options clearly, ... Read More Google - Jun 12, 2026
We recently purchased a **2026 Hyundai Elantra** from Empire Hyundai, and it was one of the best car-buying experiences we've ever had — thanks to Ronnie Webb.
From the moment we arrived, Ronnie made us feel welcome and valued. Buying a vehicle can be stressful, but he made the entire process smooth, comfortable, and enjoyable. He was professional, patient, knowledgeable, and took the time to answer all of our questions without ever making us feel rushed or pressured.
What impressed us most was his commitment to making sure we found the right vehicle for our needs. He explained our options clearly, ... Read More DealerRater - Jun 12, 2026
Michelle was personable, professional, and efficient. It was honestly the smoothest and quickest car buying experience I’ve ever had and I’m in my fifties.
It was a pleasure doing business with Tay, he’s the best to be real fair and honest
Manny and tay helped me out same day with car lease with exactly what I wanted!
Stay clear of this dealership and their service department. Hyundais have a white paint issue that was covered for repair under a recall / warranty. After a year of battling to get the issues corrected there body shop did a terrible job, the general manager was non responsive for a vehicle we purchased for a lot of money. They did not blend the paint job, on the panels they did paint was not buffed out in some areas, rough and drips around the car doors. We are still battling with these folks with no real results. Like I said stay away ... Read More DealerRater - Jun 11, 2026
From the moment we walked onto the lot we were warmly welcomed. Devian took the time to listen to what we were looking for and where we needed to be on a budget. He was extremely knowable and sold us on the car. Connor suggested a great color that just hit the lot. Great experience. Everyone is so nice. Highly recommend.
Shotout to my guys Tay and Manny, Excellent service! Wonderful people!
Michelle da best ever, got me into a beautiful Santa Cruz
Ronnie Webb was excellent in all aspects. Got me in a 2026 Hyundai Elantra in no time. Everyone was so friendly felt like home. I recommend anyone looking for a new or used car to get down there ASAP ask for Ronnie tell him Alisha Sent you.
I love Michelle to be work with and easy going
We came in, loved what we saw, and had a very personable experience.
Great customer Service. Very Friendly! Will ti work with you. Overall good experience.
Michele was easy to work with. Great dealership
Tay was nice, from the begging to the end recommend everyone to go see them.
Michelle is highly recommended!
Worked with Manny to buy my new to me silverado. Manny was great. Well educated on the vehicle, very friendly and positive, as well as professional. I will be recommending to friends and family. Only reason I rated 4 out of 5 stars was the amount of time it took to get registration and plates. Other than that very happy with the purchase and with Manny. Thanks again.
Shout out to Manny for getting me my forever vehicle great kid
My car sales man Tay is Awesome
The sales team is great and really makes you feel they are there for you. Shelly, Tay and Connor went over and above to help us find the right vehicle and a great least rate.
Went in to trade in my f150 Josh was professional and very knowledgeable end up helping me get a brand new 2026 Elantra I would recommend seeing him. He was very patient with me and didn’t try to sell me anything extra I told him what I needed and he provided
Josh is amazing! Great service! Helped me so much through the process!
Ronald Webb from this location has gone above and beyond for our family! He was recommended to us and did not disappoint. His service was amazing, his professionalism was top tier! Please if you go in, ask for him! He did not take us outside our comfort zone financially and did not try to just put us in anything for a sale! He heard our request, knew what was non-negotiable and executed! 5 stars is not enough for Ronnie!