Thank you Tony Reis for your help

Tony Reis was an absolute gift from God Thank you so much for getting us our new vehicle

If you don’t believe miracles are possible, read this review. Today, I walked into Empire Hyundai of Fall River with ABSOLUTELY ZERO hopes of walking out with my dream car. Why? Because just FOUR DAYS AGO, I was in a car accident where the driver who hit me totaled my 2024 Hyundai Santa Fe XRT after owning it for only SEVEN MONTHS. But that accident didn’t just total my car; it felt like it totaled my dreams, too. That car meant so much more to me than just a vehicle. It was something I never imagined I would be approved for, and losing it was heartbreaking. I walked into the dealership knowing I still had my existing car loan to deal with, waiting on the insurance settlement, and believing there was no way I would get approved for another vehicle with my credit. I even planned on having my mom co-sign. Then I met Ronny. I explained EXACTLY what I was looking for, and from that moment, Ronny went above and beyond to help me. He didn’t just see another customer looking to buy a car. He understood how much I had lost and how badly I wanted to get my dream back. His professionalism, honesty, patience, and genuine care made the entire process unbelievably smooth and easy. And then came the miracle: I WAS APPROVED! Solely under my own credit, with ZERO money down and no co-signer! Not only that, but I drove away with an even better vehicle: my BRAND-NEW 2026 Hyundai Santa Fe XRT with only 25 MILES! I cried more than words can explain. After everything that happened in the past four days, I walked in expecting disappointment and walked out with something I truly believed was impossible. Ronny, THANK YOU for caring enough to help me make this happen. Thank you for your honesty, transparency, and professionalism. There was no pressure, no games, and no trying to make me spend more than I could afford. You listened, worked with me, and made what felt impossible become reality. Thank you for also letting me SOB at your desk! Those tears were about so much more than a car. They were about heartbreak, fear, relief, and the overwhelming gratitude of receiving a blessing when I least expected it. I cannot thank you and the entire Empire Hyundai team enough. Henry Dominguez, thank you for accepting that my budget was tight, understanding my situation, and never pressuring me into something I knew I couldn’t afford. Your kind words, thoughtfulness as you watched me cry, and understanding of how much this car meant to me touched my heart more than words can describe. Thank you for treating me with such compassion when I needed it most. Benjamin Vieira, thank you so much for making the financial part of this process so smooth and simple. You helped make an overwhelming situation feel easy, and I am incredibly grateful for your professionalism and help throughout the process! I will forever recommend your dealership because the kindness, honesty, and care I experienced were unlike anything I have ever experienced when purchasing a vehicle. Ronny, you didn’t just help me buy a car. You helped me get my dream back. May God continue to bless you and your team and never let you lose the beautiful heart you have for helping others. I walked in with zero expectations and walked out with a miracle. And I will never forget the person who helped make it happen!

My wife and I had a smoothe sailing experience with our team that walked us through the start to finish auto buying experience. Our former auto was twelve years old and the very knowlegeable staff with regards to todays advanced technology was less intimidating with their wonderful teaching/training skills for us boomers. Great people at Empire Hyundai!

Again thank you Dale Gaulin and Braulio Andrades in sales, excellent job and service as well

Recently picked up a 2022 Hyundai Tucson from Kermy and he took care of me from start to finish. Whenever you stop by empire ask for Kermy.

I had a really great experience working with Kermy Sagaille at Hyundai. He made the entire process easy from beginning to end and made sure everything was taken care of properly. His professionalism, patience, and attention to detail really stood out to me. He took the time to answer my questions, explain everything clearly, and make sure I felt comfortable throughout the process without ever feeling rushed or pressured. What I appreciated most was how attentive he was and how much effort he put into making sure everything went smoothly. You can tell he genuinely cares about his customers and wants them to have a positive experience. If you’re looking to get a car, I definitely recommend asking for Kermy. He made the experience stress-free and went above and beyond to make sure I was taken care of. You won’t regret working with him! — Dylan Mensah

Just bought a 2027 Hyundai Kona from a great guy who spoke multiple languages and was extremely funny named kermy whom also helped me out! It was a pleasure to work with and the staff and him! They were great to work with, the price was fair, and kermy gave me a great deal.

Go see Michelle

Henry and Tay make the process nice and easy!!!Thank you🙏🏻🙏🏻🙏🏻

Had a great time dealing with Michelle snd manny both great People

Josh in the sales department was the best, went out of his way to do his best to get us in a vehicle! I recommend him only!

Thanks to Ron at Fall River location! Extraordinary Service as aways from him, the team at this location go above and beyond! Thank you for the service! Loving my new ride as always! Thanks Ron!

Matt and Aaron went out of their way to help me!!!